Signify Health Care Coordination Services creates a personalized plan for each member. We collaborate with you to activate relevant, modular pathways that map to your desired results for the member and your organization.
Our care coordination services connect members with resources and providers to support closing gaps called out in their plan. Based on the trust our clinician is able to earn with members during the In-Home Health Evaluation, we've found members are receptive to our call 70% of the time, where our goal is to engage members to educate, assist, and activate them into relevant resources and care.
Care coordination is the process of organizing health care services to ensure patients receive the right care at the right time. It involves connecting providers, managing treatments, and ensuring follow-ups happen as planned to meet patients’ needs and achieve more effective care.
Care coordination services may be needed, for example, to ensure medication adherence or to manage chronic diseases like Chronic Obstructive Pulmonary Disease (COPD). In any of these cases, a patient might require specialist referrals, medication adjustments, or ongoing monitoring from different providers. However, without a structured plan, these steps can be overlooked, leading to gaps in care or medical errors. Coordinated care ensures this doesn’t happen by helping patients navigate health outcomes, keeping providers informed, and making access to the necessary resources more efficient
At Signify Health, care coordination starts with insights from our In-Home Health Evaluations. These assessments give us a deeper understanding of a member’s health, living environment, and overall needs, allowing us to match each individual with the right services and support.
It’s been shown that disconnected care leads to unnecessary obstacles, such as duplicate lab tests, missed follow-ups, unclear treatment plans, and more. Coordinated care keeps everything aligned by proactively organizing follow-up care, allowing the members to get the most out of their healthcare benefits and receive treatment without delays.
Some of the benefits of coordinated care management may include:
Primary care providers play a central role in a member’s long-term health, and care coordination services strengthen that connection. With real-time insights from our In-Home Health Evaluations, primary care providers can fully understand their patients’ needs.
At Signify Health, we work with primary care providers to:
